~ Virtual Conference Venue ~

Due to the continuing global pandemic, this conference will be delivered virtually. 

The fact that this conference is virtual does not mean that you will be unable to engage or network. In fact, we have gone to great lengths to ensure that your experience will be as similar to an in-person conference as possible. 

There are some distinct advantages to attending a virtual conference. The main one is that you will be able to attend the entire conference, should you so wish, as every session is being recorded and will be made available to conference delegates until 31 July 2021. 


We do not expect you to sit in front of your laptop the entire time so you can pick and choose which sessions you want to attend live and which ones you will view afterwards using the recordings. 

The conference will be using the following platforms:


  • Eventsential Event Platform will be used to navigate through the programme and provide access to the different sessions.

  • Zoom Video Conferencing will be used to host the different conference sessions.

  • SpatialChat will be used for coffee networking breaks (no installation required, links will be provided in the programme)

Without access to Eventsential and Zoom, you will not be able to participate in the conference. Further details on how to access both platforms can be found in the detailed guides below.

If you are a session facilitator or session supporter, please familiarise yourself with these guidelines before the start of the conference. 

Eventsential Event Platform

You will need to use RD Mobile's Eventsential event platform to gain entry to the conference. Please do this several days in advance, not at the last minute! 

After you book and pay for the conference, you will be included in the list of participants. In due course, you will receive an automated email with instructions on how to access Eventsential. This email will be sent to the email address you used to register for the conference.

Once you have clicked the link in the email, you will then be able to log in to both the conference desktop platform (details to follow) and the conference mobile app

Desktop Login Via Invitation Email: 

  • Simply click the “Log in Now” button from the invitation email. This will automatically log you in to the platform on your desktop.

Desktop Login Via Direct Link: 

  • Go to the login page at and simply enter your email address. Wait for an email from the platform. 

  • This email will include the “Log in Now” button.

  • Click this button to be directed back to the platform and then click “Enter Event”.

Mobile App Login Via Invitation Email:

  • Open the invitation email on your mobile device.

  • If you already have the app downloaded, click the “Access on Mobile Device” button. This will launch the app and automatically log you in.

  • If you do not yet have the app downloaded, you will need to download the Eventsential app first, then navigate back to the invitation email to click on the “Access on Mobile Device” button. From there the app will launch and you will be automatically logged in.

Mobile App Login Directly from the App:

  • Search for ISPIM or ISPIM Innovation Conference and select the event.

  • You will then be prompted to enter your email address for the login link to be sent. 

  • You can launch your email inbox directly from the app to access the login email.

  • Once you have opened the email on your mobile device, click the “Log In Now” button. This will launch the app and automatically log you in to the mobile app.


The conference programme can only be accessed through Eventsential and will include unique links to all the various conference sessions. These links will only be posted a few days before the start of the conference. To launch Zoom directly from the programme, select the session you want to attend, and click "Launch Zoom".


We strongly recommend you access the programme this way so you can easily launch Zoom on your computer.

Zoom Video Conferencing

All sessions will use Zoom Meeting. With Zoom Meeting, you can be an active participant and should switch on your camera on entry. Please ensure your microphone is muted at all times unless you are asked to unmute yourself by the session host.


VERY IMPORTANT: Access will be via links which will only be published in Eventsential. To attend this conference, you must use Eventsential.

Setting up Zoom

If you have not used Zoom before, please refer to the excellent user guide here or the instructional video below. Ensure your camera and microphone work and that you have a fast and stable Internet connection.


If you are a presenter, facilitator or session leader, we will contact you to arrange testing sessions that will happen exactly one week before the actual conference (13-16 June). Participation is mandatory for all presenters, facilitators and session leaders. Please ensure that you familiarise yourself with these guidelines if you are facilitating or supporting a session.


Presentations will be delivered live so presenters will be required to share their screens (using the share screen feature) and run their own presentations unless agreed in advance with ISPIM. All sessions will be recorded and will be made available to conference delegates until 31 July 2021. One of our support staff members will be on hand to support you.




  • Your Zoom name is your conference badge: please rename to show your Name, Organisation, Country.

  • Create your own virtual background - click here for more details on how to create one using some of the standard ISPIM virtual backgrounds.

  • Take advantage of the messaging feature in Eventsential to message other delegates or use the discussion wall to create discussion points for the whole conference.

Zoom Meeting

  • When you enter a Zoom Meeting, your camera will be switched off and your microphone will be muted. Please switch on your camera as it would be great to see you but please keep your microphone on mute unless you are presenting or have been asked by the session moderator to ask a question. Do NOT interrupt speakers.

  • Your session moderator will let you know at the start of each session how you can interact. This will depend on the type of session and numbers of participants.

~ About Berlin ~

Berlin, the German capital, is renowned for its exceptional variety of attractions, its flourishing cultural scene and a way of life that's both fast-paced and relaxed.


Contrasts between historical buildings and modern architecture, between the traditional and the modern are what set the city apart from the rest. The sights of Berlin – from the Brandenburg Gate to the Federal Chancellery – tell the story of an entire nation.  


Nowadays, people look to Berlin for the latest trends in lifestyle, music and art. Inspired by this outpouring of creativity, growing numbers of artists are arriving in the city from around the world, making it one of Europe's most exciting destinations.


A feature of Berlin, aside from its exuberance, is the way it continuously reinvents itself.


Berlin also has a relaxed vibe and lots of open spaces for a breath of fresh air. No city in Germany is greener than Berlin with its forests, lakes and sprawling parks. 


Learn more about Berlin at